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Privacy policy

Effective date: 1 October 2025
Last updated: 1 October 2025

This Privacy Policy explains how HYPERLOCAL ANALYTICS LLC, a company registered in Greece with registered address at Ippodamias Square 8 18531 Piraeus, Greece (“Company”, “we”, “us”, “our”), collects and processes personal data when you use hlocal.io (the “Website”) and our API service (the “Service”). By using the Website or Service, you acknowledge this Privacy Policy.

1. Personal data we collect

We collect and process the following personal data: Email address - when you sign up for an account, subscribe, or communicate with us.We do not intentionally collect sensitive personal data.

2. Payment processing

We sell subscriptions and process payments through Lemon Squeezy.We do not store your payment card details on our servers. Payment-related data (such as billing information and payment method details) is processed by Lemon Squeezy and its payment providers under their own privacy policies.

3. How we use personal data

We use your email address to:
- create and manage your account;
- provide access to the Service (including sending API keys or service-related emails);
- send important service messages (e.g., billing status, security notices, changes to the Service);
- respond to support requests.

4. Legal basis

We process your personal data under the following legal bases:
- Performance of a contract (to provide the Service to you);
- Legitimate interests (to secure and improve the Service and provide support);
- Compliance with legal obligations (where applicable).

5. Data sharing

We share personal data only as necessary to operate the Service, including with:
- Lemon Squeezy (subscription and payment management);
- service providers used for hosting, email delivery, analytics, or security (if applicable).
We do not sell your personal data.

5. Data retention

We retain your email address only for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.You may request deletion of your account email at any time (see Section 7).

6. Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is 100% secure.

7. Your rights

If you are located in the EEA/UK, you have rights including:
- access to your personal data;correction of inaccurate data;deletion (“right to be forgotten”);
- restriction or objection to processing;
- data portability.
To exercise your rights, contact us at: support@hlocal.io
You also have the right to lodge a complaint with your local data protection authority.

8. International transfers

Some service providers (including Lemon Squeezy and infrastructure providers) may process data outside the EEA. Where applicable, transfers are protected using appropriate safeguards.

9. Changes in this policy

We may update this Privacy Policy from time to time. Updates will be posted on the Website with a revised “Last updated” date.

10. Contact

For questions about these Terms or the Service, contact:
Email: info@hlocal.io
Company: Hyperlocal Analytics IKE, Ippodamias Square 8 18531 Piraeus, Greece

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